Privacy Policy

Last updated: November 28, 2025

1. Introduction

Insurus ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and email address
  • Property address, city, state, and country
  • Property type and safety device information
  • Account credentials and authentication information

2.2 Usage Information

We automatically collect certain information when you use our platform:

  • Task completion history and safety scores
  • Photo uploads for task verification
  • Points earned and rewards redeemed
  • Blockchain transaction records

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Generate personalized safety checklists using AI
  • Verify task completion through photo analysis
  • Calculate and track your safety score and rewards points
  • Publish task completion records to the VeChain blockchain
  • Communicate with you about your account and our services
  • Send you updates, security alerts, and support messages

4. AI and Third-Party Services

4.1 OpenAI Integration

We use OpenAI's GPT-4o and GPT-4 Vision APIs to:

  • Generate personalized safety checklists based on your property details
  • Analyze and verify photos submitted for task completion

Photos and property information are sent to OpenAI for processing. OpenAI's use of your data is governed by their privacy policy. We do not use your data to train OpenAI's models.

4.2 Supabase

We use Supabase for data storage, authentication, and file hosting. Your data is stored securely in Supabase's infrastructure, which is compliant with industry security standards.

4.3 VeChain Blockchain

Task completion records may be published to the VeChain blockchain as immutable records. This includes metadata about completed tasks but does not include personal identifying information or photos.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Row-level security policies in our database

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information through your account settings
  • Delete your account and associated data
  • Request a copy of your data
  • Opt out of certain communications

To exercise these rights, please contact us through our support channels.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.